How to Fix Subtitles Not Working on Crunchyroll

Fix Subtitles On Crunchyroll

As a free and popular anime streaming service, Crunchyroll offers a lot of anime, manga, and allied content to watch. It is available for numerous platforms, such as Android mobiles, desktop, iOS devices, Chromecast, Roku, and Amazon Fire TV. Users across the world are quite happy with this streaming service. However, some reports state that Crunchyroll does not display subtitles in English at times. As a user, you cannot enjoy this streaming service fully when you have Subtitles Not Working issue on your device. You need to fix the issue.  

7 Easy Ways to Fix Subtitles Not Working on Crunchyroll

When you look for ways to fix Crunchyroll subtitle issues for your mobile, desktop, or Apple TV, you will come across numerous options. Here are some useful ways to fix Crunchyroll subtitles not working:

  1. Find out whether subtitles are enabled or not

First of all, you should check whether subtitles are enabled or not when Crunchyroll is not displaying subtitles. If not enabled, you need to enable subtitles. 

Check on Crunchyroll

  • Unlock your Android smartphone or iPhone and open the Crunchyroll app on it. 
  • Click on the profile icon that will be located at the bottom-right corner. 
  • After scrolling down the options, click on the toggle text, which is next to Show Closed Captions. It will enable subtitles. 

my account

  • Come back to the main screen and start playing the episode to know if the issue is solved.  

Check on desktop 

  • Launch a web browser on your Macbook or Windows PC and type the URL of Crunchyroll website to in the web browser to open it. 
  • Fill up the required credentials to sign into your Crunchyroll account. 
  • Tap on the avatar icon that will be at the top-right corner. 
  • Choose My Account. 

profile and settings

  • Find Video settings after scrolling down the options under Preferences. 
  • Take the toggle towards the Show Closed Captions. It will help you enable subtitles. 

show closed captions

  • Come back to the main screen to check whether the subtitle issue is resolved or not.  

Check on Apple TV

  • On your Apple TV or Apple TV 4K, open the application of Crunchyroll. 
  • Go to the Subtitles icon located on the right side after playing an episode. 
  • Enable it by toggling the icon towards the right or as per onscreen instructions. 
  • Check whether the subtitle display has been resolved.  
  1. Examine your internet speed 

Poor internet connection may be behind subtitles not working on your Crunchyroll app. You should run a speed test on your PC or smartphone to check the internet speed. Further, you can contact the representative of your internet service provider to know the real cause if there is poor internet speed.

  1. Close the Crunchyroll app and relaunch it

You should close the Crunchyroll app and start it again if you notice it is not working well on your Apple TV, smartphone, or personal computer.

To restart the app on your iPhone, you need to:

  • Swipe up and hold the Crunchyroll app to reveal background app windows. 
  • To look for the app, swipe right. Swipe up for the removal of the app. 
  • Now, open the Crunchyroll app on your Apple’s phone again to check if the issue is resolved.   

To relaunch the Crunchyroll app on Android, you need to:

  • Go to the app icon and long-press it. After that, click on the app info. 
  • Choose OK to confirm after tapping on Force Stop. 
  • Wait for a few minutes and launch the app again on your Android device. 

To close and relaunch the Crunchyroll app on your Apple TV, you need to:

  • Take the Apple TV remote in your hand and press the TV icon on it two times. It will reveal the app background windows. 
  • Go to the Crunchyroll app by using the Left Navigation button. 
  • Swipe up the app window to force it shut down/close. 
  • Wait for a few seconds and relaunch the app on your Apple TV. The subtitle issue will be resolved. 
  1. Clear browser cache on your Windows PC or Mac

You should try cleaning your browser cache if the Crunchyroll app is not displaying subtitles on your Windows computer or Mac. Going to History and opting for Clear Now after clicking on the three dots menu on your web browser. The steps could vary based on your web browser – Chrome, Microsoft Edge, Safari, or Mozilla Firefox. 

  1. Disable VPN 

Many of you enable VPN services to access the Crunchyroll content on your device that is not available in your country/region. If you have enabled VPN service, it could prevent subtitle display in your preferred language. As you notice the subtitle issue, you should disable the service. It will help you get subtitles on your Android phone, Apple TV, or desktop. 

  1. Update the web browser on your desktop 

You use different web browsers (Google Chrome, Microsoft Edge, Safari, and FireFox) to access a website on your personal computer. An outdated web browser can prevent you from seeing Crunchyroll Subtitles on your desktop. As you notice the subtitle issue, you should update your web browser.     

To update Google Chrome, you can:

  • Open it on your Windows or Apple computer. 
  • Choose Settings after clicking on the three dots that are located at the top-right corner. 
  • Tap on the About Chrome option, which is located at the bottom-left corner. 
  • Check for and install the new update if available. 

To update Safari on Mac, you can:

  • Press Command + Spacebar. It will open the Spotlight Search. After that, type Check for Software Update and hit the Enter button. 
  • Download and install the new update.  

By following the relevant steps, you can update your web browser like Microsoft Edge and Firefox.  

  1. Update your Crunchyroll app

Updating the Crunchyroll app can help you resolve the subtitle issue. To update it, you should follow the on-screen or respective steps after opening the Crunchyroll app on your Android mobile, Apple TV, or personal computer.  

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